Customer Reviews

Just purchased a vehicle from Gregory Mitsubishi and couldn’t be happier with my experience. The general manager Rick made the process so easy. He went out of his way to accommodate me. I do not live close to the dealership so he brought the vehicle to me so I could see it. I felt absolutely no pressure and the no-haggle sales policy is great for people who hate negotiating. When I made a decision I was in and out of the dealership in no time. I am so happy with my new car and look forward to doing business in the future with Gregory Mitsubishi.

Tyler was very helpful in finding me the right car. We were able to take the time and discuss a variety of options in a calm manner. Loved his patience and highly recommend his service!

Awesome place! The salesman Tyler was such a great help, he was very knowledgable and was able to answer all my questions! Best experience I have ever had at a dealership and will definitely be coming back!

Came in earlier this week and had a great experience! Tyler was able to help me out with any questions I had as well as helped me drive my dream car out of the lot. 10 out of 10 recommend his service and I will for sure return in the future.

This dealership was amazing! The most pleasant car buying experience I've had yet. Our salesman, Will, was extremely patient with all my questions and got me the answers to everything I wanted to know. Our finance guy Danny, was just as patient and extremely good at what he does. The owner Jeff, is very friendly and professional. This dealership will take care of you, go see them!

I purchased a 2017 BMW from here and my experience was excellent. Angel helped me out with the test drive and buying experience. They did have the cheapest price on the model I bought with no accidents and the car was in great condition interior, exterior and mechanically and I got a great deal. They had me in and out of the door quick and even got to enjoy their massage chairs while my car was being prepped. All in all, would recommend.

Fernando is very friendly have great knowledge of their products. He takes time and shown every accessories that came with the SUV and how to use them. If I ever want to buy another car/suv, I’ll definitely go back to them. Overall I’ve great experience with Gregory Mitshubishi.

I drove to this dealership from Milwaukee because they had a good selection of the car I was looking for, and that is where the positives end. There was one brand new salesperson on the floor running around helping three different customers. I told him the vehicle I was interested in test driving and he promptly went in the back to get the keys and 15 minutes later we were still waiting so we decided to go outside where he was helping a different customer. I asked him where the keys were and he stated the car I wanted was undrivable with a battery issue. We ended up leaving and found Porcaro Mitsubishi in Racine. They had enough salespeople to help me, and I purchased my new Mirage from them. I'm not necessarily saying this is a bad dealership, but they need to figure out how to give personalized service. I don't want my salesperson helping 3 other people while he is helping me.

Buyer beware. Don’t take anything this dealership tells you to heart as it’s subject to change without warning. They’ll quote you a price and then change it, set an interest rate and then increase it, and start the paperwork to sell you the vehicle… agree upon a sale date, and then sell it to somebody else without so much as a call! It’s no wonder they’ve gone through 4 recent management changes the way they conduct business.

We just purchased a vehicle 2 weeks ago. They assured us all was in working order. The car started rattling and it turns out it was rusted and needed a heat shield replacement and the fuel door did not open. This turned out to be $1K in repairs. Also, they assured us they replaced the brakes but it turns out they only replaced the front brakes and rear brakes need replacing. Feel like we got scammed - buyer beware!

I have purchase a car and they gave me two keys last month. However, one of the keys doesn’t work which should belong to another car’s key. I called them three times and still did not give me response. I assume they messed up between cars and keys. What a horrible management here is! Replace my second key! The inventory number is U453.

They sold me a car then 4 days later it won’t start, has multiple warning lights, was told it was serviced when it obviously wasn’t and the coupler for the turbo is broke loose. Also during the deal and even now didn’t submit some paperwork saying I’m tax exempt when I am by law. Casey did a great job being help full but besides him I feel this dealership is very crooked.

I purchased my vehicle approximately five months ago. The salesperson was Raj, and the manager at the time was Steve. I had noted that there was damage on the bumper and had pointed it out to both and both had Reed assured me that it was only aesthetic damage from shipping. That they would repair the bumper at no cost to me which they did do after four months after I purchased the vehicle. Although when I took the vehicle home when I purchased it. I took it to a friend who was studying to be a mechanic and he noted that there was damage on the cold air intake where the bumper damage was. Brought this up to Steve and Steve said that he would have his mechanic take a look at it. he told me that there is no issue with the functionality and not to worry about it. 3 months after purchasing the vehicle a wheezing noise started to happen. so I decided to take it to another Mitsubishi dealership after about a month of having this issue. The other dealership noted that the noise was coming from the colder intake which needed to be replaced. Then so noted that there was damage to one of the columns it had been pushed back approximately an inch. They also are very non-responsive when you have purchased the vehicle I had to constantly call them when they told me they would call me back in regards to the parts for the bumper. I also had to return multiple times for them to refasten parts of the bumper that would become loose in total five different trips. On the first trip that my car was ready and they had not completed the repair. Has been nothing but a horrible experience. I recommend a different dealership.

I've been coming to this dealership for car work throughout their opening. They've treated me well with great service correlating with oil changes and I decided I needed help installing an aftermarket manifold. After my installation of the manifold I noticed many scratches on the brand new ceramic coated manifold along will the incorrect bolts forced into threads. I've never had a problem with their service nor with the staff, my prior knowledge was great friendly faces. Now at this point, I went to go speak with management, they acknowledged the scratches and claimed "There is no leak so there isn't a problem" while the bolts weren't threaded down correctly. Their solution to the problem was that the fee was waived and that is the "Best" they could do for me. The manager proceeded to bring in the technician to diagnose the situation and told me one story of how he started to put the bolts in, got half way done with the job then let someone else proceed with the rest of the job. After bringing in the other technician, he claimed he didn't touch the car and the stories weren't adding up. Management then told my father and I, "I've heard all I needed" and walked away from us. Sitting at their desk staring at us in awe, then told us I'm no longer doing service on any of our vehicles. I recommend to stay away from this store, the technician Kyle seem to have a better understanding at personal confrontation then management. I at least got the clarity of Kyle diagnosing the situation in a better manner than his bosses who left a technician to clean up their mess. Rather than blaming or walking away from an angered customer, resolve the issue with the customer that has been coming to the store since opening. Terrible service and I'm left with stuck bolts, and scratches over my new parts.

They just trying to sell you overpriced vehicles without even test drive and telling that a spacial offer, what a scam. If you get lottery ticket where its shows that you win, you actually don't, if there not this numbers, so don't waist you time

They just trying to sell you overpriced vehicles without even test drive and telling that a spacial offer, what a scam. If you get lottery ticket where its shows that you win, you actually don't, if there not this numbers, so don't waist you time